TomTom WebFleet review

TomTom Company Profile

TomTom WebFleet

Est. 1991
Australia
45,000 Clients Worldwide

Accolades:

Best Commercial Vehicle System Integrator – TU-Automotive awards
ISO 27001 on Information Security Management

Features: 98/100 
Customer Support: 90/100 
Value For Money: 94/100 

With over 15 years’ experience in fleet management, and operating in over 60 countries worldwide, TomTom is a household recognisable name and a brand known for the best in GPS based systems.

TomTom has a very strong presence in Australia, offering its fleet management platform, WEBFLEET, across the country. TomTom WEBFLEET has 45,000 clients worldwide and is essentially a Software-as-a-Service solution to fleet management.

TomTom Teletmatics are widely known as a leader in the GPS marketplace.

  

TomTom WEBFLEET Live in Action:

  

Expert Opinion

TomTom WEBFLEET is a field management solution that combines various elements to ensure a package of options that overall make for a flexible and customised service. The different elements of the TomTom WEBFLEET package each bring their own unique addition to the overall service from TomTom and when all combined together it becomes a great system that meets business needs whilst being flexible and scalable.

  

Fleet Tracking & Management Solutions

TomTom WEBFLEET is the primary tool for fleet management and vehicle tracking solutions from TomTom, however it operates best when running alongside other TomTom offerings.

TomTom WEBFLEET Vehicle Tracking

TomTom WEBFLEET Vehicle Tracking is the hardware behind the TomTom suite with two options: the Advanced Vehicle Tracking (suitable for car and van fleets), and the Expert Level Vehicle Tracking (suitable for HGV with the addition of items such as the tachograph).

Features: 95/100 
Customer Support: 90/100 
Value For Money: 93/100 

Cost: Request
Rating: ★★★★★
Recommended: 93%

Features:

  • Driver Management
  • GPS Technology
  • Reporting Options including compliancy reporting
  • Live Mapping
  • Mileage Tracking
  • Route Replay (90 day history)
  • Add-ons include: TomTom PRO, LINK 015, 3rd party integrations

Benefits:

  • Increase reliability across your fleet
  • Accountability
  • Insight in to fleet performance

Industry Usage

TomTom WEBFLEET Vehicle Tracking is universally suitable to a wide range of industries and types of fleet.

  

TomTom WEBFLEET Fleet Optimisation

The Optimisation module of TomTom WEBFLEET is aimed at meeting the needs of its name: optimisation across the fleet management process. It works in conjunction with the rest of the TomTom WEBFLEET package.

Features: 95/100 
Customer Support: 90/100 
Value For Money: 93/100 

Cost: Request
Rating: ★★★★★
Recommended: 93%

Features:

  • Reporting functions
  • Geo-Fencing
  • Cloud-Based with dashboard display
  • Auto Alerts

Benefits:

  • Gain insight across your fleet
  • Spot trends
  • Benchmarking and measurement against KPI’s

Industry Usage

TomTom WEBFLEET Optimisation is suitable for any vehicle and any type of fleet based business.

  

TomTom WEBFLEET Workforce Management

The Workforce Management aspect of TomTom WEBFLEET has two main choices: the Vehicle Centric options and the Customisable option. Which you select will depend on the unique nature of your fleet and your fleet management requirements.

Features: 100/100 
Customer Support: 90/100 
Value For Money 95/100 

Cost: Request
Rating: ★★★★★
Recommended: 95%

Features:

  • Reporting, specifically orders reporting
  • Apps from the TomTom App Centre where there are lots available
  • Web-based interface
  • Dispatch Management
  • Work Order Management
  • Working Time Registration management
  • TomTom Traffic

Benefits:

  • On-Time Deliveries made more reliable
  • Improved Productivity across the business
  • Operational Efficiency
  • Improved Customer Service
  • Vehicle Management
  • Arrival and Departure Times
  • Traffic Alerts and Information
  • Flexible to your work management requirements
  • Business Integration with route planning, dispatch and CRM

Industry Usage

TomTom WEBFLEET Workforce Management is a particularly powerful tool for fleet-based businesses reliant on smooth running dispatch processes. This includes cars, vans and trucks within the service industries, utilities, telecoms and more.

  

TomTom WEBFLEET Green & Safe Driving

The TomTom WEBFLEET Green and Safe Driving is particularly invaluable for improving business reputation by improving the safety of your fleet as well as reducing your carbon footprint. This is mostly achieved through the module Opti Drive 360.

Features: 100/100 
Customer Support: 90/100 
Value For Money: 95/100 

Cost: Request
Rating: ★★★★★
Recommended: 95%

Features

  • Driver Behaviour Monitoring e.g. speeding, harsh driving behaviour, idling, coasting and gear changing
  • Reporting, specifically on driver behaviour
  • Incident Tracking
  • Fuel Management

Benefits

  • Eco-friendly credentials – reduce your carbon footprint
  • Driver Safety Enhancements
  • Cost Savings
  • Vehicle Management
  • Reduce Mileage across the fleet
  • Reduce Fuel Costs

Industry Usage

TomTom WEBFLEET Green and Safe Driving is a useful tool for any fleet based system, particularly those concerned with improving their driver safety and overall efficiency and reputation.

  

TomTom WEBFLEET Business Integration

TomTom Webfleet’s final aspect is the Business Integration option. This ensures all elements of your fleet management system work harmoniously together and become more than a sum of all the parts.

Features: 100/100 
Customer Support: 90/100 
Value For Money: 95/100 

Cost: Request
Rating: ★★★★★
Recommended: 95%

Features

  • Reporting
  • Cloud-based system
  • Mileage Tracking

Benefits

  • Ensure integration throughout your TomTom package and your third party fleet management solutions.

Industry Usage

TomTom WEBFLEET Business Integration is valuable where you have several different elements to your fleet management solution and want to draw them together to work as a team.

  

TomTom WEBFLEET Costs and Value for Money

Costs are relatively middle of the market for TomTom Webfleet and the investment in the fleet management system will see savings overall that make its implementation hugely worthwhile.

WEBFLEET Vehicle Tracking

N/A  

Price Dependent on Requirements

WEBFLEET Fleet Optimisation

N/A  

Price Dependent on Requirements

WEBFLEET Workforce Management

N/A  

Price Dependent on Requirements

WEBFLEET Green & Safe Driving

N/A  

Price Dependent on Requirements

WEBFLEET Business Integration

N/A  

Price Dependent on Requirements

  

Customer Support

Customer support from TomTom is much that you would expect from a big name in the GPS market. Customers can access customer support through their personal Customer Portal where they can email or use a web form to gain support. Additionally there are plentiful online user guides and software updates available.

  

TomTom WEBFLEET Customer Case Study

Crosswater Holdings Ltd are a bathroom design business with a fleet of 31 vehicles operating country-wide. Their fleet is made up of a combination of mainly vans with a few trucks as well. Particularly, when looking at fleet management solutions, Crosswater Holdings Ltd were keen to find a flexible system that would allow for further growth.

Brett Westbrook, Transport Manager with Crosswater Holdings says: “Implementing TomTom Webfleet has brought 20% savings on MPG and a better relationship between transport and sales.” They also report that TomTom Webfleet has helped the business by facilitating optimal route planning as well as providing fuel and real-time reporting.

  

Why Choose TomTom WEBFLEET?

TomTom Webfleet is a sensible option if you want to get a fleet management solution in to your fleet quickly. It offers everything you would expect from a fleet management solution and is a reputable name on the Australian market. It is suitable for using across a huge range of fleet and vehicle types and as such should always be considered.